I'm about ready to start tearing my hair out!!!!!! Firefox kept crashing. Nothing I tried worked. So, I used MozBackup and saved settings, plugins and cookies. Fully uninstalled Firefox then reinstalled. Noticed after the reinstall that when I hit a page that has flash my cursor goes NUTS. It flickers like mad. Also, I had a flash issue so I used Adobe's uninstaller then reinstalled. Well, flash doesn't work. Uninstalled flash and Firefox again. This time I had MozBackup only save cookies and bookmarks. Reinstalled Firefox and even without flash installed, the cursor still goes nuts on a page with flash. The page will freeze. Can't close the page, open a new tab or use the back button. If I go to YouTube and try to play a video, all I get is a grey box. If I right click on the box, the only thing that happens is that Firefox freezes. Installing flash got me a couple popups. Talk about 'greek' to me. I'm at a loss as to what they mean. Here's what they said: install_flash_player.exe - Entry Point Not Found The procedure entry point þÿ could not be locate in the dynamic link library C:\WINDOWS\system32\mscms.dll InstallFlashPlayer.exe - Entry Point Not Found The procedure entry point H<xéGóÿÿH<éVóÿÿ¹ ---- This is what Adobe reports when I check my version of flash: YOUR SYSTEM INFORMATION Your Flash Version 13.0.0 Your browser name Firefox Your Operating System (OS) Windows (Windows 8) Should also note that a few hours before all this happened, had a BSOD. Don't know why, just happened out of the blue. When it came back up it reported drive errors. So I did a scan/repair of the system drive. There is no issue in IE, just Firefox. ---- OS Version: Microsoft Windows 8.1, 64 bit Processor: AMD FX(tm)-6200 Six-Core Processor, AMD64 Family 21 Model 1 Stepping 2 Processor Count: 6 RAM: 10031 Mb Graphics Card: AMD Radeon HD 7500 Series, -2048 Mb Hard Drives: C: Total - 1409452 MB, Free - 1360846 MB; D: Total - 19195 MB, Free - 2355 MB; J: Total - 953867 MB, Free - 701399 MB; K: Total - 305242 MB, Free - 286761 MB; Motherboard: Gigabyte, 2AC8 Antivirus: Kaspersky Internet Security, Updated and Enabled ---- Plugin Container for Firefox Description Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Problem signature Problem Event Name: BEX Application Name: plugin-container.exe Application Version: 29.0.1.5239 Application Timestamp: 536995c2 Fault Module Name: StackHash_c462 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: PCH_F5_FROM_ntdll+0x0003D72C Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.3.9600.2.0.0.768.101 Locale ID: 1033 Additional Information 1: c462 Additional Information 2: c462f8dc8ef805b5350ccc284790ae2c Additional Information 3: 22af Additional Information 4: 22afd0ef4143ddb72fb7532bebf5787a Extra information about the problem Bucket ID: 3dcbbde1256f4ce9cd9c37608223cc48 (81660570655)