Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Google has installed a virus so that when I attempt to go to my home page, an ad for Chrome appears instead

  • 1 отговор
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от philipp

pcurry
pcurry
more options

I cannot go to my choice of home page either by hitting the icon or typing in the address, Instead I was getting an ad for chrome.

I cannot go to my choice of home page either by hitting the icon or typing in the address, Instead I was getting an ad for chrome.

Всички отговори (1)

philipp
philipp
  • Moderator
more options

hello, please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu New Fx Menu > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware