Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Very specific video crash error only associated with YouTube?

  • 1 отговор
  • 3 имат този проблем
  • 10 изгледи
  • Последен отговор от cor-el

more options

Any time I try to view a YouTube video, the video stops playing and the buffer symbol shows, but the audio keeps going. Flash is fully up to date and it does this with the HTML5 player as well. It only stops when I end the FireFox process, not when I just close the window. Is there a known fix for this?

Any time I try to view a YouTube video, the video stops playing and the buffer symbol shows, but the audio keeps going. Flash is fully up to date and it does this with the HTML5 player as well. It only stops when I end the FireFox process, not when I just close the window. Is there a known fix for this?

Всички отговори (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.