Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

cookie mismatch error

  • 2 отговора
  • 3 имат този проблем
  • 3 изгледи
  • Последен отговор от cor-el

Grrrrandpa
Grrrrandpa
more options

When I try to navigate to gmail, I am redirected to this page instead: https://accounts.google.com/CookieMismatch#inbox

That happens 100% of the time.

I have deleted all cookies and all history from firefox, and have disabled hardware acceleration. If I go to about:permissions, I can verify that mail.google.com and gmail.com both have cookies enabled but that there are no cookies stored.

Neither mail.google.com nor gmail.com are on any lists that block them.

If I close Firefox and restart it, and try to go to gmail, I get the same error.

If I close Firefox then open it in Safe mode, I get the same error.

When I try to navigate to gmail, I am redirected to this page instead: https://accounts.google.com/CookieMismatch#inbox That happens 100% of the time. I have deleted all cookies and all history from firefox, and have disabled hardware acceleration. If I go to about:permissions, I can verify that mail.google.com and gmail.com both have cookies enabled but that there are no cookies stored. Neither mail.google.com nor gmail.com are on any lists that block them. If I close Firefox and restart it, and try to go to gmail, I get the same error. If I close Firefox then open it in Safe mode, I get the same error.

Всички отговори (2)

guigs
guigs
more options

Hi Grrrrandpa, That is interesting. When I click on the url, the url for browser specific instructions takes me to instructions for Chrome.

If I may ask, did you try to log out and back in? This could reset a cookie for a new login. However all of the cookie settings in Firefox are mentioned in this Kb article: Cookies - Information that websites store on your computer and Clear cookies and site data in Firefox

Also try looking for cookies from https://accounts.google.com/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

Do you also get this error in a Private Browsing mode window?