Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

crash reporters

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от eric_93

more options

Crash ID: bp-c6a06350-7fed-41e6-aca4-3d0762140822 Crash ID: bp-c659315a-37ba-4252-aff7-c7fc52140822 Crash ID: bp-8c15c395-c05d-4f96-a34f-b34f92140822 Crash ID: bp-7766bf81-8f4f-4a6a-aae0-908062140822 Crash ID: bp-98c7fbb6-b0ac-47d8-8b7d-eaca22140822

My firefox can't open and the crash reporter keeps on pop up... any solution with that ?

Crash ID: bp-c6a06350-7fed-41e6-aca4-3d0762140822 Crash ID: bp-c659315a-37ba-4252-aff7-c7fc52140822 Crash ID: bp-8c15c395-c05d-4f96-a34f-b34f92140822 Crash ID: bp-7766bf81-8f4f-4a6a-aae0-908062140822 Crash ID: bp-98c7fbb6-b0ac-47d8-8b7d-eaca22140822 My firefox can't open and the crash reporter keeps on pop up... any solution with that ?

Избрано решение

hello eric_93, from the crash report you've submitted it seems like the crash might be adware/malware related. the file on your pc causing the crash is named datamngr.dll.

first, please go to the windows control panel / programs section and see if you have any toolbars, imesh, MediaBar, data manager or other similar suspicious programs installed - if so remove them...

afterwards please run a full scan of your system with different tools like the free version of malwarebytes, adwcleaner & microsoft safety scanner.

for some general info see Troubleshoot Firefox issues caused by malware

Прочетете този отговор в контекста 👍 1

Всички отговори (2)

more options

Избрано решение

hello eric_93, from the crash report you've submitted it seems like the crash might be adware/malware related. the file on your pc causing the crash is named datamngr.dll.

first, please go to the windows control panel / programs section and see if you have any toolbars, imesh, MediaBar, data manager or other similar suspicious programs installed - if so remove them...

afterwards please run a full scan of your system with different tools like the free version of malwarebytes, adwcleaner & microsoft safety scanner.

for some general info see Troubleshoot Firefox issues caused by malware

more options

Thank you very much ... it really help !!! Very thank youuu