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Mozilla brower is still crashing ...

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  • 2 имат този проблем
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  • Последен отговор от the-edmeister

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Advanced Search - Super Search Firefox 31.1.0esr Crash Report [@ igd10iumd32.dll@0x8f4d7 ] Search Mozilla Support for Help ID: a511fac8-f01b-46b4-a849-2b4c62141213 Signature: igd10iumd32.dll@0x8f4d7

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Signature igd10iumd32.dll@0x8f4d7 More Reports Search UUID a511fac8-f01b-46b4-a849-2b4c62141213 Date Processed 2014-12-13 20:55:27.667439 Uptime 5 Last Crash 438 seconds before submission Install Age 453 since version was first installed. Install Time 2014-12-13 20:47:32 Product Firefox Version 31.1.0esr Build ID 20140825060242 Release Channel esr OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 60 stepping 3 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE Crash Address 0x1000 User Comments App Notes

AdapterVendorID: 0x8086, AdapterDeviceID: 0x0412, AdapterSubsysID: 05a41028, AdapterDriverVersion: 9.18.10.3055 Has dual GPUs. GPU #2: AdapterVendorID2: 0x1002, AdapterDeviceID2: 0x6611, AdapterSubsysID2: 21211028, AdapterDriverVersion2: 12.100.0.0D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+

Processor Notes sp-processor06_phx1_mozilla_com.12191:2012; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility

True

Winsock LSP

MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

Adapter Vendor ID

0x8086

Adapter Device ID

0x0412

Total Virtual Memory

4294836224

Available Virtual Memory

3907489792

System Memory Use Percentage

17

Available Page File

31102345216

Available Physical Memory

14009257984

Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs

Crashing Thread Frame Module Signature Source Ø 0 igd10iumd32.dll igd10iumd32.dll@0x8f4d7 Ø 1 igd10iumd32.dll igd10iumd32.dll@0x257d47 Ø 2 atiuxpag.dll atiuxpag.dll@0x5659 3 d3d11.dll CContext::ID3D11DeviceContext1_UpdateSubresource1_<4>(ID3D11DeviceContext1*, ID3D11Resource*, unsigned int, D3D11_BOX const*, void const*, unsigned int, unsigned int, unsigned int) 4 d3d11.dll CContext::ID3D11DeviceContext1_UpdateSubresource1_Amortized<0>(ID3D11DeviceContext1*, ID3D11Resource*, unsigned int, D3D11_BOX const*, void const*, unsigned int, unsigned int, unsigned int) 5 d2d1.dll CD3DDeviceCommon::UpdateSubresource(ID3D11Resource*, unsigned int, D2D_RECT_U const*, void const*, unsigned int, unsigned int) 6 d2d1.dll TextContrastTable::CompleteBatch() 7 d2d1.dll TextStageManager::CompleteRendering() 8 d2d1.dll CD3DDeviceLevel1::ProcessDeferredOperations(CDeferredRenderingManager&) 9 d2d1.dll CHwSurfaceRenderTarget::FlushQueuedOperations(FlushReason::Enum, float) 10 d2d1.dll CHwSurfaceRenderTarget::ProcessBatch(FlushReason::Enum, ListElem<CBatchBase, null_type>*, unsigned __int64*, unsigned __int64*, long*, bool*) 11 d2d1.dll CBatchSerializer::FlushInternal(FlushReason::Enum) 12 d2d1.dll DrawingContext::FlushInternal(FlushReason::Enum) 13 d2d1.dll DrawingContext::FlushBatch(FlushReason::Enum) 14 d2d1.dll DrawingContext::Flush(FlushReason::Enum, unsigned __int64*, unsigned __int64*) 15 d2d1.dll D2DDeviceContextBase<ID2D1BitmapRenderTarget, ID2D1BitmapRenderTarget, ID2D1DeviceContext>::Flush(unsigned __int64*, unsigned __int64*) 16 xul.dll mozilla::gfx::DrawTargetD2D::Flush() gfx/2d/DrawTargetD2D.cpp 17 xul.dll gfxContext::~gfxContext() gfx/thebes/gfxContext.cpp 18 xul.dll xul.dll@0x25925f 19 xul.dll xul.dll@0x25925f 20 xul.dll mozilla::layers::ThebesLayerD3D10::DrawRegion(nsIntRegion&, mozilla::layers::SurfaceMode) gfx/layers/d3d10/ThebesLayerD3D10.cpp 21 xul.dll mozilla::layers::ThebesLayerD3D10::Validate(mozilla::layers::ReadbackProcessor*) gfx/layers/d3d10/ThebesLayerD3D10.cpp 22 xul.dll mozilla::layers::ContainerLayerD3D10::Validate() gfx/layers/d3d10/ContainerLayerD3D10.cpp 23 xul.dll mozilla::layers::LayerManagerD3D10::Render(mozilla::layers::LayerManager::EndTransactionFlags) gfx/layers/d3d10/LayerManagerD3D10.cpp 24 xul.dll mozilla::layers::LayerManagerD3D10::EndTransaction(void (*)(mozilla::layers::ThebesLayer*, gfxContext*, nsIntRegion const&, mozilla::layers::DrawRegionClip, nsIntRegion const&, void*), void*, mozilla::layers::LayerManager::EndTransactionFlags) gfx/layers/d3d10/LayerManagerD3D10.cpp 25 xul.dll nsDisplayList::PaintForFrame(nsDisplayListBuilder*, nsRenderingContext*, nsIFrame*, unsigned int) layout/base/nsDisplayList.cpp 26 xul.dll nsLayoutUtils::PaintFrame(nsRenderingContext*, nsIFrame*, nsRegion const&, unsigned int, unsigned int) layout/base/nsLayoutUtils.cpp 27 xul.dll PresShell::Paint(nsView*, nsRegion const&, unsigned int) layout/base/nsPresShell.cpp 28 xul.dll nsViewManager::ProcessPendingUpdatesPaint(nsIWidget*) view/src/nsViewManager.cpp 29 xul.dll nsViewManager::ProcessPendingUpdatesForView(nsView*, bool) view/src/nsViewManager.cpp 30 xul.dll nsViewManager::ProcessPendingUpdates() view/src/nsViewManager.cpp 31 xul.dll nsRefreshDriver::Tick(__int64, mozilla::TimeStamp) layout/base/nsRefreshDriver.cpp 32 xul.dll mozilla::RefreshDriverTimer::Tick() layout/base/nsRefreshDriver.cpp 33 xul.dll nsTimerImpl::Fire() xpcom/threads/nsTimerImpl.cpp 34 xul.dll nsTimerEvent::Run() xpcom/threads/nsTimerImpl.cpp 35 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp 36 xul.dll NS_ProcessNextEvent(nsIThread*, bool) xpcom/glue/nsThreadUtils.cpp 37 xul.dll nsXULWindow::ShowModal() xpfe/appshell/src/nsXULWindow.cpp 38 xul.dll nsWindowWatcher::OpenWindowInternal(nsIDOMWindow*, char const*, char const*, char const*, bool, bool, bool, nsIArray*, nsIDOMWindow**) embedding/components/windowwatcher/src/nsWindowWatcher.cpp 39 mozjs.dll js::NewObjectWithClassProtoCommon(js::ExclusiveContext*, js::Class const*, JSObject*, JSObject*, js::gc::AllocKind, js::NewObjectKind) js/src/jsobj.cpp 40 xul.dll NS_InvokeByIndex xpcom/reflect/xptcall/src/md/win32/xptcinvoke.cpp 41 mozglue.dll je_malloc memory/mozjemalloc/jemalloc.c 42 xul.dll xul.dll@0x1c75bf 43 @0x32c28b 44 mozjs.dll JSObject::removeProperty(js::ExclusiveContext*, jsid) js/src/vm/Shape.cpp 45 mozjs.dll js::DefineNativeProperty(js::ExclusiveContext*, JS::Handle<JSObject*>, JS::Handle<jsid>, JS::Handle<JS::Value>, bool (*)(JSContext*, JS::Handle<JSObject*>, JS::Handle<jsid>, JS::MutableHandle<JS::Value>), bool (*)(JSContext*, JS::Handle<JSObject*>, JS::Handle<jsid>, bool, JS::MutableHandle<JS::Value>), unsigned int) js/src/jsobj.cpp 46 xul.dll DefinePropertyIfFound js/xpconnect/src/XPCWrappedNativeJSOps.cpp 47 xul.dll XPC_WN_NoHelper_Resolve js/xpconnect/src/XPCWrappedNativeJSOps.cpp 48 mozjs.dll js::jit::LCompareFAndBranch::op() js/src/jit/MIR.h 49 @0x32c533

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Mozilla Crash Reports Search Product: Select Version: Report: Advanced Search - Super Search Firefox 31.1.0esr Crash Report [@ igd10iumd32.dll@0x8f4d7 ] Search Mozilla Support for Help ID: a511fac8-f01b-46b4-a849-2b4c62141213 Signature: igd10iumd32.dll@0x8f4d7 Details Metadata Modules Raw Dump Extensions Signature igd10iumd32.dll@0x8f4d7 More Reports Search UUID a511fac8-f01b-46b4-a849-2b4c62141213 Date Processed 2014-12-13 20:55:27.667439 Uptime 5 Last Crash 438 seconds before submission Install Age 453 since version was first installed. Install Time 2014-12-13 20:47:32 Product Firefox Version 31.1.0esr Build ID 20140825060242 Release Channel esr OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 60 stepping 3 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE Crash Address 0x1000 User Comments App Notes AdapterVendorID: 0x8086, AdapterDeviceID: 0x0412, AdapterSubsysID: 05a41028, AdapterDriverVersion: 9.18.10.3055 Has dual GPUs. GPU #2: AdapterVendorID2: 0x1002, AdapterDeviceID2: 0x6611, AdapterSubsysID2: 21211028, AdapterDriverVersion2: 12.100.0.0D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ Processor Notes sp-processor06_phx1_mozilla_com.12191:2012; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll Adapter Vendor ID 0x8086 Adapter Device ID 0x0412 Total Virtual Memory 4294836224 Available Virtual Memory 3907489792 System Memory Use Percentage 17 Available Page File 31102345216 Available Physical Memory 14009257984 Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs Crashing Thread Frame Module Signature Source Ø 0 igd10iumd32.dll igd10iumd32.dll@0x8f4d7 Ø 1 igd10iumd32.dll igd10iumd32.dll@0x257d47 Ø 2 atiuxpag.dll atiuxpag.dll@0x5659 3 d3d11.dll CContext::ID3D11DeviceContext1_UpdateSubresource1_<4>(ID3D11DeviceContext1*, ID3D11Resource*, unsigned int, D3D11_BOX const*, void const*, unsigned int, unsigned int, unsigned int) 4 d3d11.dll CContext::ID3D11DeviceContext1_UpdateSubresource1_Amortized<0>(ID3D11DeviceContext1*, ID3D11Resource*, unsigned int, D3D11_BOX const*, void const*, unsigned int, unsigned int, unsigned int) 5 d2d1.dll CD3DDeviceCommon::UpdateSubresource(ID3D11Resource*, unsigned int, D2D_RECT_U const*, void const*, unsigned int, unsigned int) 6 d2d1.dll TextContrastTable::CompleteBatch() 7 d2d1.dll TextStageManager::CompleteRendering() 8 d2d1.dll CD3DDeviceLevel1::ProcessDeferredOperations(CDeferredRenderingManager&) 9 d2d1.dll CHwSurfaceRenderTarget::FlushQueuedOperations(FlushReason::Enum, float) 10 d2d1.dll CHwSurfaceRenderTarget::ProcessBatch(FlushReason::Enum, ListElem<CBatchBase, null_type>*, unsigned __int64*, unsigned __int64*, long*, bool*) 11 d2d1.dll CBatchSerializer::FlushInternal(FlushReason::Enum) 12 d2d1.dll DrawingContext::FlushInternal(FlushReason::Enum) 13 d2d1.dll DrawingContext::FlushBatch(FlushReason::Enum) 14 d2d1.dll DrawingContext::Flush(FlushReason::Enum, unsigned __int64*, unsigned __int64*) 15 d2d1.dll D2DDeviceContextBase<ID2D1BitmapRenderTarget, ID2D1BitmapRenderTarget, ID2D1DeviceContext>::Flush(unsigned __int64*, unsigned __int64*) 16 xul.dll mozilla::gfx::DrawTargetD2D::Flush() gfx/2d/DrawTargetD2D.cpp 17 xul.dll gfxContext::~gfxContext() gfx/thebes/gfxContext.cpp 18 xul.dll xul.dll@0x25925f 19 xul.dll xul.dll@0x25925f 20 xul.dll mozilla::layers::ThebesLayerD3D10::DrawRegion(nsIntRegion&, mozilla::layers::SurfaceMode) gfx/layers/d3d10/ThebesLayerD3D10.cpp 21 xul.dll mozilla::layers::ThebesLayerD3D10::Validate(mozilla::layers::ReadbackProcessor*) gfx/layers/d3d10/ThebesLayerD3D10.cpp 22 xul.dll mozilla::layers::ContainerLayerD3D10::Validate() gfx/layers/d3d10/ContainerLayerD3D10.cpp 23 xul.dll mozilla::layers::LayerManagerD3D10::Render(mozilla::layers::LayerManager::EndTransactionFlags) gfx/layers/d3d10/LayerManagerD3D10.cpp 24 xul.dll mozilla::layers::LayerManagerD3D10::EndTransaction(void (*)(mozilla::layers::ThebesLayer*, gfxContext*, nsIntRegion const&, mozilla::layers::DrawRegionClip, nsIntRegion const&, void*), void*, mozilla::layers::LayerManager::EndTransactionFlags) gfx/layers/d3d10/LayerManagerD3D10.cpp 25 xul.dll nsDisplayList::PaintForFrame(nsDisplayListBuilder*, nsRenderingContext*, nsIFrame*, unsigned int) layout/base/nsDisplayList.cpp 26 xul.dll nsLayoutUtils::PaintFrame(nsRenderingContext*, nsIFrame*, nsRegion const&, unsigned int, unsigned int) layout/base/nsLayoutUtils.cpp 27 xul.dll PresShell::Paint(nsView*, nsRegion const&, unsigned int) layout/base/nsPresShell.cpp 28 xul.dll nsViewManager::ProcessPendingUpdatesPaint(nsIWidget*) view/src/nsViewManager.cpp 29 xul.dll nsViewManager::ProcessPendingUpdatesForView(nsView*, bool) view/src/nsViewManager.cpp 30 xul.dll nsViewManager::ProcessPendingUpdates() view/src/nsViewManager.cpp 31 xul.dll nsRefreshDriver::Tick(__int64, mozilla::TimeStamp) layout/base/nsRefreshDriver.cpp 32 xul.dll mozilla::RefreshDriverTimer::Tick() layout/base/nsRefreshDriver.cpp 33 xul.dll nsTimerImpl::Fire() xpcom/threads/nsTimerImpl.cpp 34 xul.dll nsTimerEvent::Run() xpcom/threads/nsTimerImpl.cpp 35 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp 36 xul.dll NS_ProcessNextEvent(nsIThread*, bool) xpcom/glue/nsThreadUtils.cpp 37 xul.dll nsXULWindow::ShowModal() xpfe/appshell/src/nsXULWindow.cpp 38 xul.dll nsWindowWatcher::OpenWindowInternal(nsIDOMWindow*, char const*, char const*, char const*, bool, bool, bool, nsIArray*, nsIDOMWindow**) embedding/components/windowwatcher/src/nsWindowWatcher.cpp 39 mozjs.dll js::NewObjectWithClassProtoCommon(js::ExclusiveContext*, js::Class const*, JSObject*, JSObject*, js::gc::AllocKind, js::NewObjectKind) js/src/jsobj.cpp 40 xul.dll NS_InvokeByIndex xpcom/reflect/xptcall/src/md/win32/xptcinvoke.cpp 41 mozglue.dll je_malloc memory/mozjemalloc/jemalloc.c 42 xul.dll xul.dll@0x1c75bf 43 @0x32c28b 44 mozjs.dll JSObject::removeProperty(js::ExclusiveContext*, jsid) js/src/vm/Shape.cpp 45 mozjs.dll js::DefineNativeProperty(js::ExclusiveContext*, JS::Handle<JSObject*>, JS::Handle<jsid>, JS::Handle<JS::Value>, bool (*)(JSContext*, JS::Handle<JSObject*>, JS::Handle<jsid>, JS::MutableHandle<JS::Value>), bool (*)(JSContext*, JS::Handle<JSObject*>, JS::Handle<jsid>, bool, JS::MutableHandle<JS::Value>), unsigned int) js/src/jsobj.cpp 46 xul.dll DefinePropertyIfFound js/xpconnect/src/XPCWrappedNativeJSOps.cpp 47 xul.dll XPC_WN_NoHelper_Resolve js/xpconnect/src/XPCWrappedNativeJSOps.cpp 48 mozjs.dll js::jit::LCompareFAndBranch::op() js/src/jit/MIR.h 49 @0x32c533 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Please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
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Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.