We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

thunderbird retrieves old mail but not new

  • 3 отговора
  • 1 има този проблем
  • 14 изгледи
  • Последен отговор от Michael Buluma

more options

hi

i recently had to format my hdd and backed up my whole mail folder on other partition...

when i installed TB i simply replaced the existing new folder with the one i previously backed up...

when i started TB it showed all the folder as previous, but at the same time it startetd to retreive old mail as it was new (some 10.000+ mails). When it finally finished I deleted all the mail from the inbox (painfully slow process btw) it got stuck on tha last mail I received before I did the back up...

now I can send email (although still slow) but I cannot receive any new mail...

my account is set up well

any suggestions??

tnx

hi i recently had to format my hdd and backed up my whole mail folder on other partition... when i installed TB i simply replaced the existing new folder with the one i previously backed up... when i started TB it showed all the folder as previous, but at the same time it startetd to retreive old mail as it was new (some 10.000+ mails). When it finally finished I deleted all the mail from the inbox (painfully slow process btw) it got stuck on tha last mail I received before I did the back up... now I can send email (although still slow) but I cannot receive any new mail... my account is set up well any suggestions?? tnx

Всички отговори (3)

more options

Can you confirm how big your your datafile (folder) is?

more options

Hi,

it's approx. 19 GB... My Inbox folder is only 1MB... The rest is separated in other folders by months and years...

You think that could be a problem?

more options

Very big data files eventually become slow and develop issues. my suggestion is backup this files and remove emails you do not need for now. this will lighten up the application and allow you to receive more emails