Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

thunderbird crashing when creating a new event

  • 1 отговор
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от Merike

NHRaider
NHRaider
more options

I have been using Thunderbird for close to 8 years and this just started happening. Any suggestions would be appreciated. Here are the details to the issue:

AdapterDeviceID: 0x0046 AdapterVendorID: 0x8086 Add-ons: %7BA69F5EC7-88F0-4902-A15C-E569DFA33C3A%7D:2.4.10.0,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:3.3.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.4.0 AvailablePageFile: 12791623680 AvailablePhysicalMemory: 4739854336 AvailableVirtualMemory: 3806511104 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 44761088 BreakpadReserveSize: 41943040 BuildID: 20150109111741 CrashTime: 1421775875 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1421691466 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0046, AdapterSubsysID: 1439103c, AdapterDriverVersion: 8.15.10.2189 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 789 StartupTime: 1421775473 SystemMemoryUsePercentage: 43 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 16754044928 TotalPhysicalMemory: 8377974784 TotalVirtualMemory: 4294836224 URL: Vendor: Version: 31.4.0 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 : 

MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IP] : 2 : 1 :  
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

I have been using Thunderbird for close to 8 years and this just started happening. Any suggestions would be appreciated. Here are the details to the issue: AdapterDeviceID: 0x0046 AdapterVendorID: 0x8086 Add-ons: %7BA69F5EC7-88F0-4902-A15C-E569DFA33C3A%7D:2.4.10.0,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:3.3.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.4.0 AvailablePageFile: 12791623680 AvailablePhysicalMemory: 4739854336 AvailableVirtualMemory: 3806511104 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 44761088 BreakpadReserveSize: 41943040 BuildID: 20150109111741 CrashTime: 1421775875 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1421691466 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0046, AdapterSubsysID: 1439103c, AdapterDriverVersion: 8.15.10.2189 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 789 StartupTime: 1421775473 SystemMemoryUsePercentage: 43 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 16754044928 TotalPhysicalMemory: 8377974784 TotalVirtualMemory: 4294836224 URL: Vendor: Version: 31.4.0 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Избрано решение

I think you pasted this text from crash reporter? Please report the crash to Mozilla from there and post resulting crash links from Help -> Troubleshooting page here.

Прочетете този отговор в контекста 👍 0

Всички отговори (1)

Merike
Merike
  • Locale Leader
more options

Избрано решение

I think you pasted this text from crash reporter? Please report the crash to Mozilla from there and post resulting crash links from Help -> Troubleshooting page here.