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Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

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error message when trying to receive messages

  • 2 отговора
  • 6 имат този проблем
  • 18 изгледи
  • Последен отговор от Anan

kriger
kriger
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hi i am unable to send or receive messages. when trying to send an email i get this message: 'An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 213.8.196.24 (213.8.196.24:25), NB connect error 1460.' when trying to receive messages i get this message: 'An error occurred with the POP3 mail server. Mail server mail.print-city.co.il responded: ' the problem has just started, i didnt change anything from what was before. internet connection looks ok. i am attaching the error messages and my account settings.

hi i am unable to send or receive messages. when trying to send an email i get this message: 'An error occurred sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 213.8.196.24 (213.8.196.24:25), NB connect error 1460.' when trying to receive messages i get this message: 'An error occurred with the POP3 mail server. Mail server mail.print-city.co.il responded: ' the problem has just started, i didnt change anything from what was before. internet connection looks ok. i am attaching the error messages and my account settings.
Прикачени екранни снимки

Избрано решение

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages

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Всички отговори (2)

christ1
christ1
  • Top 25 Contributor
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Избрано решение

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages

Anan
Anan
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I finally solved my problem by deleting both accounts and then adding them back via tools - account settings - account actions. It was actually pretty simple... all I had to know was email addresses and passwords. Trying to correct the account settings didn't work for me or for the ATT tech I contacted.