Where do my replies appear to e-mails I have received
I receive e-mails, but when I reply to them I cannot find where Mozilla stores the reply. I've looked under sent e-mails and also within the body of the original e-mail, plus all of the other folders and nothing shows up. I'm pretty sure it is in one of the settings that I have overlooked. Can you please help me.
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Sent emails are usually in the Sent folder or if imap, sometimes it is called Sent Items or similar.
check settings: Tools > Account Settings > Copies & Folders or right click on Mail account name and select 'Settings'
- select 'Copies & Folders' for the mail account
If this is a POP mail account:
When sending messages, automatically:
- Select 'Place a copy in'
- Select : 'Sent' folder on: pop mail account name
If you want Replies to go to the folder where the original email was stored:
- Select: 'place replies in the folder of the messsage being replied to.
or leave unchecked to force them to go to the Sent folder.
If you have an IMAP mail account:
Have you subscribed to see the server 'Sent' or 'Sent items' folder?
check this first - you cannot see any folder that you have not suvscribed to see.
Is it gmail ? If yes:
- uncheck - do not select 'place copy in'
Link offering advice on gmail settings:
- https://support.google.com/mail/answer/78892?hl=en
- https://support.mozilla.org/en-US/kb/thunderbird-and-gmail
If IMAP, but not gmail:
- Select: 'place a copy in'
- Select: 'Other' and select the Sent fodler on imap mail account
click on ok to save settings.
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Thank you. It is Imap, and there is nothing in the sent items folder, so I will check on the other settings you recommend. I'll let you know if I get this fixed.