Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

When I open, "unable to connect", tried unistall and reinstall.

  • 1 отговор
  • 1 има този проблем
  • 4 изгледи
  • Последен отговор от cor-el

jimdeig
jimdeig
more options

When I open the Firefox browser, the only page that will display is "Unable to connect". I get the same page when I enter any other address. I uninstalled and then reinstalled the program, but it still does the same thing. I am not having a problem with the other browsers, Internet Explorer or Chrome.

When I open the Firefox browser, the only page that will display is "Unable to connect". I get the same page when I enter any other address. I uninstalled and then reinstalled the program, but it still does the same thing. I am not having a problem with the other browsers, Internet Explorer or Chrome.

Всички отговори (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: