Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox crashes since updated to Window 10

  • 2 отговора
  • 14 имат този проблем
  • 17 изгледи
  • Последен отговор от Jun_M

more options

Since I updated to window 10, the firefox crashes whenever I close a firefox browser. Please kindly refer to the attached image, which is the crash report notification.

I am using the up to date firefox (40.0.3) and there is no problem in chrome.

Here are a few crash reports:

6cadc88c-8b3e-4a9a-813a-769fff9d83bf 8/31/2015 10:22 PM bp-60d04e2a-721f-4166-8652-b47752150831 8/31/2015 10:22 PM bp-e701196d-ed68-4dc6-8ca8-4e7af2150831 8/31/2015 8:36 PM bp-21eb4aec-6238-478e-8ed6-15c632150829 8/30/2015 2:18 AM bp-bf0734ad-5446-4074-b274-8b43c2150829 8/29/2015 11:20 PM bp-658198d6-6302-4fde-b05b-b05b92150829 8/29/2015 7:17 PM bp-46617a38-3969-413b-b848-fe5b62150828 8/28/2015 11:12 PM bp-8174bfeb-c0aa-4ab1-97af-63aee2150827 8/28/2015 1:05 AM bp-52be91e6-27ac-40f0-b62b-6a9c92150825 8/26/2015 12:43 AM bp-9bdd19e8-9451-4d06-af37-fc35d2150824

Thank you very much!

Since I updated to window 10, the firefox crashes whenever I close a firefox browser. Please kindly refer to the attached image, which is the crash report notification. I am using the up to date firefox (40.0.3) and there is no problem in chrome. Here are a few crash reports: 6cadc88c-8b3e-4a9a-813a-769fff9d83bf 8/31/2015 10:22 PM bp-60d04e2a-721f-4166-8652-b47752150831 8/31/2015 10:22 PM bp-e701196d-ed68-4dc6-8ca8-4e7af2150831 8/31/2015 8:36 PM bp-21eb4aec-6238-478e-8ed6-15c632150829 8/30/2015 2:18 AM bp-bf0734ad-5446-4074-b274-8b43c2150829 8/29/2015 11:20 PM bp-658198d6-6302-4fde-b05b-b05b92150829 8/29/2015 7:17 PM bp-46617a38-3969-413b-b848-fe5b62150828 8/28/2015 11:12 PM bp-8174bfeb-c0aa-4ab1-97af-63aee2150827 8/28/2015 1:05 AM bp-52be91e6-27ac-40f0-b62b-6a9c92150825 8/26/2015 12:43 AM bp-9bdd19e8-9451-4d06-af37-fc35d2150824 Thank you very much!

Избрано решение

hi Jun_M, unfortunately this is a (still unresolved) issue with nivida graphics cards on windows 10 - for the moment please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general which should make those crashes stop (that setting will take a restart of the browser to take effect).

Прочетете този отговор в контекста 👍 6

Всички отговори (2)

more options

Избрано решение

hi Jun_M, unfortunately this is a (still unresolved) issue with nivida graphics cards on windows 10 - for the moment please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general which should make those crashes stop (that setting will take a restart of the browser to take effect).

more options

Thanks a lot, Philipp. It does solve my problem! Thanks for saving my browser before my semester starts :D!