Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Constant crashing fixes

  • 1 отговор
  • 3 имат този проблем
  • 11 изгледи
  • Последен отговор от FredMcD

more options

I use firefox every day for a lot of things... However, I am starting to get really irriated as its constantly crashing on me... Sometimes, once a day.. others 2-3 times.

Below is a copy of the crashes that have happened... Really like to get a resolution and to figure out why this does this, and why so often.

bp-7c4188e4-8994-4eac-9b3e-0e1282150918 9/18/2015 12:31 PM bp-25fc28a6-2b37-466a-b50f-7aed82150918 9/18/2015 11:58 AM bp-665d2edb-b29d-4c8b-8901-c48372150917 9/17/2015 3:01 PM bp-e6adeb45-9f60-47a8-8e66-db6102150917 9/17/2015 10:03 AM bp-c35cff0e-8875-475d-8945-b1d7b2150916 9/16/2015 9:46 AM bp-dea252d9-5bee-424e-af36-9bc1a2150916 9/16/2015 8:07 AM bp-d3d9a22c-f681-4cba-8c47-a30212150914 9/14/2015 11:29 AM bp-3d827e6e-3abf-4c31-8ab5-cd13c2150912 9/12/2015 11:09 AM bp-62cb45df-82fc-4bc9-a60e-3667b2150909 9/9/2015 3:30 PM bp-f6dbf9eb-88bc-4d7b-89f4-09d812150909 9/9/2015 9:28 AM bp-58123de5-b125-432f-9f43-f1e282150904 9/4/2015 12:35 PM bp-3430e475-4102-4470-9d1c-e10492150903 9/3/2015 2:52 PM bp-5984a0d5-23d5-4b83-a6eb-174c22150902 9/2/2015 5:23 PM bp-ce90a3cf-b07b-4008-b2d0-e19712150902 9/2/2015 11:32 AM bp-0dc2420d-53da-4f56-951b-50b3a2150902 9/2/2015 9:00 AM

I use firefox every day for a lot of things... However, I am starting to get really irriated as its constantly crashing on me... Sometimes, once a day.. others 2-3 times. Below is a copy of the crashes that have happened... Really like to get a resolution and to figure out why this does this, and why so often. bp-7c4188e4-8994-4eac-9b3e-0e1282150918 9/18/2015 12:31 PM bp-25fc28a6-2b37-466a-b50f-7aed82150918 9/18/2015 11:58 AM bp-665d2edb-b29d-4c8b-8901-c48372150917 9/17/2015 3:01 PM bp-e6adeb45-9f60-47a8-8e66-db6102150917 9/17/2015 10:03 AM bp-c35cff0e-8875-475d-8945-b1d7b2150916 9/16/2015 9:46 AM bp-dea252d9-5bee-424e-af36-9bc1a2150916 9/16/2015 8:07 AM bp-d3d9a22c-f681-4cba-8c47-a30212150914 9/14/2015 11:29 AM bp-3d827e6e-3abf-4c31-8ab5-cd13c2150912 9/12/2015 11:09 AM bp-62cb45df-82fc-4bc9-a60e-3667b2150909 9/9/2015 3:30 PM bp-f6dbf9eb-88bc-4d7b-89f4-09d812150909 9/9/2015 9:28 AM bp-58123de5-b125-432f-9f43-f1e282150904 9/4/2015 12:35 PM bp-3430e475-4102-4470-9d1c-e10492150903 9/3/2015 2:52 PM bp-5984a0d5-23d5-4b83-a6eb-174c22150902 9/2/2015 5:23 PM bp-ce90a3cf-b07b-4008-b2d0-e19712150902 9/2/2015 11:32 AM bp-0dc2420d-53da-4f56-951b-50b3a2150902 9/2/2015 9:00 AM

Всички отговори (1)

more options

Product Firefox Version 40.0.3

Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1


The crash report flagged these programs;

bp-7c4188e4-8994-4eac-9b3e-0e1282150918

Rooksbas.DLL = Windows

rooksdol.dll = Rapport

RapportTanzan400.dll

RapportGP.dll

RapportUtil.dll

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for sumo's Related Bugs 856670 REOPENED --- Firefox crash [@ js::RemapWrapper] ++++++++++++++++++++++++++++++++++++ bp-665d2edb-b29d-4c8b-8901-c48372150917

Same as above.

Related Bugs 1182197 NEW --- crash in mozilla::dom::Promise::MaybeSettle or mozilla::dom::Promise::Settle ++++++++++++++++++++++++++++++++++++ bp-25fc28a6-2b37-466a-b50f-7aed82150918

Signature OOM

Same as above

Attention Sumo's. There are 30 related bug reports.


All of your crash reports are showing high memory usage.


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Download the current Rapport full installer. Then, remove Rapport from your system. Run a register scanner / repair. Then reboot. Do Not install Rapport at this time. Are there any problems?

Променено на от FredMcD