Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Sync encountered an error while syncing:Incorrect account name or password

  • 4 отговора
  • 3 имат този проблем
  • 1 изглед
  • Последен отговор от guigs

guigs
guigs
more options

i have been hunting down this issue for a while and I have the steps to reproduce and would love to know if others have encountered this

1. Request change password from the mobile. 2. change password on Desktop and login successfully 3. Wait 4. on next sync this error come sup Sync encountered an error while syncing: incorrect account name or password

https://pastebin.mozilla.org/8847253 https://pastebin.mozilla.org/8847254

Signing back in resolved this for now, but will wait

i have been hunting down this issue for a while and I have the steps to reproduce and would love to know if others have encountered this 1. Request change password from the mobile. 2. change password on Desktop and login successfully 3. Wait 4. on next sync this error come sup Sync encountered an error while syncing: incorrect account name or password https://pastebin.mozilla.org/8847253 https://pastebin.mozilla.org/8847254 Signing back in resolved this for now, but will wait
Прикачени екранни снимки

Всички отговори (4)

guigs
guigs Задаващият въпроса
more options

https://pastebin.mozilla.org/8847264

guigs
guigs Задаващият въпроса
more options

The error is still there after updating to the new beta channel I attached a image of where the new error displays

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I assume that only one of the Sync developers could answer this question.

Maybe ask Kevin (kbrosnan) or another dev on IRC.

guigs
guigs Задаващият въпроса
more options

Yep, so this went away when I used the previous password, I wonder if this has to do with resetting passwords. I am looking for help here to see if there are other steps to reproduce this. With out clear steps, its not useful to a sync developer.