Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox crashed - clean install didn't help

  • 3 отговора
  • 2 имат този проблем
  • 1 изглед
  • Последен отговор от Wesley Branton

more options

Firefox crashes a few second after I start it. A crash report is submitted each time. Here are the 5 last IDs:

Crash ID: bp-4b27730b-61c7-4bf5-b779-e87662151208 Crash ID: bp-fc310ba0-0916-413a-84d6-5adb52151208 Crash ID: bp-9e05d394-ac66-41d2-8a89-e21e52151208 Crash ID: bp-9ba5c0fd-388a-4f18-9baf-437822151208 Crash ID: bp-d5d748bc-8d17-44ff-abce-eade52151208

Firefox crashes a few second after I start it. A crash report is submitted each time. Here are the 5 last IDs: Crash ID: bp-4b27730b-61c7-4bf5-b779-e87662151208 Crash ID: bp-fc310ba0-0916-413a-84d6-5adb52151208 Crash ID: bp-9e05d394-ac66-41d2-8a89-e21e52151208 Crash ID: bp-9ba5c0fd-388a-4f18-9baf-437822151208 Crash ID: bp-d5d748bc-8d17-44ff-abce-eade52151208

Избрано решение

Please note that your crash reports are showing that you still have addons installed on your browser. It appears that the issue may be caused by the iCloud Bookmarks addon, as reported in bug 1097138.

Can you please ensure that this addon is disabled from your browser?

Прочетете този отговор в контекста 👍 2

Всички отговори (3)

more options

Избрано решение

Please note that your crash reports are showing that you still have addons installed on your browser. It appears that the issue may be caused by the iCloud Bookmarks addon, as reported in bug 1097138.

Can you please ensure that this addon is disabled from your browser?

more options

Hi,

Thank you. I disabled the addon. It is stable now.

more options

No problem. Glad I could help.