Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

With windows 10, upgrading TB to v 38.5 caused the message panel to immediately freeze up, had to disable lightning. Why?

  • 2 отговора
  • 1 има този проблем
  • 4 изгледи
  • Последен отговор от cliffyw

cliffyw
cliffyw
more options

I've used Thunderbird for 10 years with no problem until a couple of weeks ago. With windows 10, upgrading TB to v 38.5 caused the message panel to immediately freeze up and the only solution was to keep restoring windows back to a point where TB version 38.4 was in effect. I did disable Lightning and since then version 38.5 installed and so far is working as it should. Any idea how I can regain the use of Lightning?

I've used Thunderbird for 10 years with no problem until a couple of weeks ago. With windows 10, upgrading TB to v 38.5 caused the message panel to immediately freeze up and the only solution was to keep restoring windows back to a point where TB version 38.4 was in effect. I did disable Lightning and since then version 38.5 installed and so far is working as it should. Any idea how I can regain the use of Lightning?

Избрано решение

remove the lightning addon. restart reinstall lightning

Прочетете този отговор в контекста 👍 1

Всички отговори (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Избрано решение

remove the lightning addon. restart reinstall lightning

cliffyw
cliffyw Задаващият въпроса
more options

Thank you. I had removed lightning to get TB 38.5 to work properly but based on your suggestion above I then reinstalled lightning and everything appears to be working well.