Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Problem opening website from Google.com search

  • 2 отговора
  • 2 имат този проблем
  • 1 изглед
  • Последен отговор от MontyXi

more options

If I search for websites from google.com, I cannot open the results by clicking on the links. However, I can open them by right clicking on a link and selecting "Open link in new tab." I tested searching via yahoo.com, and there is no problem. I think it may have to do with security certificates. I use Kaspersky Total Internet Security.

If I search for websites from google.com, I cannot open the results by clicking on the links. However, I can open them by right clicking on a link and selecting "Open link in new tab." I tested searching via yahoo.com, and there is no problem. I think it may have to do with security certificates. I use Kaspersky Total Internet Security.

Избрано решение

Click the menu button , click help icon or question mark button and select Restart with Add-ons Disabled.... Firefox will start up with the Firefox Safe Mode dialog.Check if that works if yes it might due to some addon.

If not try a reset with this reference [[link|https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems]] .Reply if it is not working.Hope it helps.

Прочетете този отговор в контекста 👍 0

Всички отговори (2)

more options

Избрано решение

Click the menu button , click help icon or question mark button and select Restart with Add-ons Disabled.... Firefox will start up with the Firefox Safe Mode dialog.Check if that works if yes it might due to some addon.

If not try a reset with this reference [[link|https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems]] .Reply if it is not working.Hope it helps.

more options

Hi Premm,

Thanks for your help. After a few days Firefox worked normally, so perhaps it reset on its own whatever needed to be reset. I appreciate your description of starting Firefox in safe mode and of resetting my preferences. In the future, if I need these procedures, I'll know how to do them.

Thanks, Gary