Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I can not find my private key. Can you tell me how to find it?

  • 1 отговор
  • 1 има този проблем
  • 17 изгледи
  • Последен отговор от guigs

more options

I am trying to download a Certificate under View My Certificates. There is none there. I get a prompt in the process that says:

This personal certificate can't be installed because you do not own the corresponding private key which was created when the certificate was requested.

How do I find or own the corresponding private key?

I am trying to download a Certificate under View My Certificates. There is none there. I get a prompt in the process that says: This personal certificate can't be installed because you do not own the corresponding private key which was created when the certificate was requested. How do I find or own the corresponding private key?

Всички отговори (1)

more options

The private keys will be listed in "Your certificates" in the Security tab. Settings Menu > Preferences > Advanced > Certificates > "View Certificates"

Since they are not listed, they may no longer be there and you might have to create another cert. There are other third party resources that I have found below:

The certificate file in the profile is cert8.db, but I believe it is encrypted. Those tools mentioned in MDN are the best bet if there is a Firefox profile what still has that cert or private key.