We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

After upgrading to WIn 10 I have not been able to access my Local Folders.

  • 2 отговора
  • 2 имат този проблем
  • 1 изглед
  • Последен отговор от Bill_AZ

more options

I get an error message after sending an email " unable to copy to Sent" (folder in Local Folders) I have just upgraded to 45.0, and have tried running TB in Safe mode. No success. Looking at the Local Folder location the file sizes indicated there is still data there. Should I possibly try making a new Local Folder 2 and just copy all the old data into it?

I get an error message after sending an email " unable to copy to Sent" (folder in Local Folders) I have just upgraded to 45.0, and have tried running TB in Safe mode. No success. Looking at the Local Folder location the file sizes indicated there is still data there. Should I possibly try making a new Local Folder 2 and just copy all the old data into it?

Всички отговори (2)

more options

I have tried to make a Local Folders2 but it has not been successful. I will now try to delete the Local Folders folder... it is not at all obvious how to do this; and the recreate it. I have made a copy of Local Folders and will then try to copy it into the 'new' Local Folders.

more options

I had success re-accessing the Local Folders by: making a copy of the subfolders and files; deleting the original subfolders and files; and used the Thunderbird Import/Export tool add-on to import the subfolders and files back.