Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

used repair folder, removed all emails after april 2014, can i retrieve?

  • 1 отговор
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от christ1

helpDW
helpDW
more options

Trying to get the inbox to compact; kept bouncing not enough disk space or do not have write to system privilidges. Right clickover inbox, clicked repair folder, then saw that it removed all emails from april 2014 to present. Can I get these back and how do I do this? Seems very cryptic.

Thank you ,

helpDW

Trying to get the inbox to compact; kept bouncing not enough disk space or do not have write to system privilidges. Right clickover inbox, clicked repair folder, then saw that it removed all emails from april 2014 to present. Can I get these back and how do I do this? Seems very cryptic. Thank you , helpDW

Всички отговори (1)

christ1
christ1
  • Top 25 Contributor
more options

Your Inbox file got corrupted and the messages were already gone prior to repairing the folder. You'd need to restore them from a backup.

Folder corruption is often caused by anti-virus software messing with Thunderbird mail files.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird