Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

How do I find my user name if I no longer have access to the email I originally used?

  • 2 отговора
  • 2 имат този проблем
  • 1 изглед
  • Последен отговор от cor-el

more options

When I try to sign in to Firefox it asks for my Username and Password. I can't remember my Username and the email address I used when I first set up my account I no longer have access to, so there is no way you can send it to me. How do I start over with a new Username and Password?

When I try to sign in to Firefox it asks for my Username and Password. I can't remember my Username and the email address I used when I first set up my account I no longer have access to, so there is no way you can send it to me. How do I start over with a new Username and Password?

Всички отговори (2)

more options

Any username/password issues should be posted here with password in the heading; https://support.mozilla.org/en-US/forums/contributors

more options

If this is about the Firefox account to connect to Sync then you can create a new Sync account. Is it not possible to change the email address used to connect to Sync. The normal procedure is to delete the old account and create a new account. In your case you can't remove the olde account unless you would accidentally use an email address that was used before.