Cannot open one in box. It shows that emails are there, but cannot get it to show the list of emails.
I have two email accounts, which I access via Thundebird. One account works fine, but the other will not display the list of emails when I click on it. When I get messages, the message count goes up, but still will not display. This seemed to start after the version 45 update. It either shows a page of links or it will not open at all or it shows the message list format all blank.
Всички отговори (2)
It sounds like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. https://support.mozilla.org/kb/profiles-tb#w_backing-up-a-profile
Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder
Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.
Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.
For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird
Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird
ldysart,
did the repair work for you? ?
(I recently had someone report the same issue - message count increases but message list does not display - and repair worked in that case)