Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox crash when priniting.

  • 1 отговор
  • 1 има този проблем
  • 12 изгледи
  • Последен отговор от FredMcD

more options

I am trying to print different type of pages and it crashes. I refreshed firefox to its original state, printing worked for a while, coming back today it does not work anymore. I get the same error (TAB crash) while generating the preview of the print. I did not change any settings or installed any extension/add on in the meantime. Again: it was not working, I did a refresh, it was working. Today, after just a reboot, it is not working anymore.

I am trying to print different type of pages and it crashes. I refreshed firefox to its original state, printing worked for a while, coming back today it does not work anymore. I get the same error (TAB crash) while generating the preview of the print. I did not change any settings or installed any extension/add on in the meantime. Again: it was not working, I did a refresh, it was working. Today, after just a reboot, it is not working anymore.

Всички отговори (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29