Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Disable incorrect "you may need to install Media Feature Pack" pop-up

  • 2 отговора
  • 2 имат този проблем
  • 1 изглед
  • Последен отговор от rptb1

more options

Whenever I play videos from BBC iPlayer, Mozilla pops up a prompt saying "To improve video quality, you may need to install Microsoft's Media Feature Pack." I have to press a button to remove this message from the full-screen video display.

It is already installed.

How do I permanently disable this pop-up?

I suspect this may be a bug because I am running a "N" or "KN" version of Windows 10.

Whenever I play videos from BBC iPlayer, Mozilla pops up a prompt saying "To improve video quality, you may need to install Microsoft's Media Feature Pack." I have to press a button to remove this message from the full-screen video display. It is already installed. How do I permanently disable this pop-up? I suspect this may be a bug because I am running a "N" or "KN" version of Windows 10.

Избрано решение

hi, please note that after each major windows milestone (like the creator's update) you'll have to re-download the media feature pack for the new version: https://support.microsoft.com/en-us/help/4016817/media-feature-pack-for-n-edition-of-windows-10-version-1703-april-2017

Прочетете този отговор в контекста 👍 4

Всички отговори (2)

more options

Избрано решение

hi, please note that after each major windows milestone (like the creator's update) you'll have to re-download the media feature pack for the new version: https://support.microsoft.com/en-us/help/4016817/media-feature-pack-for-n-edition-of-windows-10-version-1703-april-2017

more options

philipp said

hi, please note that after each major windows milestone (like the creator's update) you'll have to re-download the media feature pack for the new version: https://support.microsoft.com/en-us/help/4016817/media-feature-pack-for-n-edition-of-windows-10-version-1703-april-2017

Thank you, that fixed it. I'll have to watch for these updates in future.