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Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

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Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

I contacted "Mike Jay" Firefox customer support at: #855-785-2511. He wanted $25 before helping.True fact of how Mozilla operates? Pls. call me 7193100762

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  • 3 имат този проблем
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  • Последен отговор от philipp

trinhs
trinhs
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This guy claimed to be representing Firefox and Mozilla customer service. I got his number off a browser search for your customer service number. He talked me into sharing my screen with support log me in rescue app. Was really rude when I asked why I had to pay him $25 just to ask him a question about speechify add on. Then when I asked to speak with his supervisor, he said Firefox and Mozilla supervisors will NOT speak with me. Please call me back 719.591-0762, my name is Trinh. Sincerely, Trinh

I am about to report this, but wanted to consult you first. trinhschoon@gmail.com

This guy claimed to be representing Firefox and Mozilla customer service. I got his number off a browser search for your customer service number. He talked me into sharing my screen with support log me in rescue app. Was really rude when I asked why I had to pay him $25 just to ask him a question about speechify add on. Then when I asked to speak with his supervisor, he said Firefox and Mozilla supervisors will NOT speak with me. Please call me back 719.591-0762, my name is Trinh. Sincerely, Trinh I am about to report this, but wanted to consult you first. trinhschoon@gmail.com

Избрано решение

hi, like most other free software projects firefox doesn't provide any phone support - so whoever you called and spoke to was not part of mozilla, but an unrelated company (maybe tech support scam).

Avoid and report Mozilla tech support scams

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philipp
philipp
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Избрано решение

hi, like most other free software projects firefox doesn't provide any phone support - so whoever you called and spoke to was not part of mozilla, but an unrelated company (maybe tech support scam).

Avoid and report Mozilla tech support scams