Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

firefox won't start, can not get profile manager to run either, have re-install a few times already

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от cor-el

steveleung
steveleung
more options

FIrefox all of a sudden doesn't work, I re-installed it a couple of times already, after installation I have launch Firefox button with a check mark, but no firefox window. I see firefox.exe in the Task Manager, it has some CPU usage, and CPU usage drop down to zero after a few minutes. No firefox window, I even left it as is for a few hours, nothing happened. Looked in the support forum, tried "firefox.exe -P", "C:\Program Files\Mozilla Firefox\firefox.exe" -P, no profile window show up.

FIrefox all of a sudden doesn't work, I re-installed it a couple of times already, after installation I have launch Firefox button with a check mark, but no firefox window. I see firefox.exe in the Task Manager, it has some CPU usage, and CPU usage drop down to zero after a few minutes. No firefox window, I even left it as is for a few hours, nothing happened. Looked in the support forum, tried "firefox.exe -P", "C:\Program Files\Mozilla Firefox\firefox.exe" -P, no profile window show up.

Всички отговори (2)

FredMcD
FredMcD
more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you open the System menu via "Alt + Space" in case the Firefox window is off screen?

Try to rename/remove the xulstore.json file in the Firefox profile folder. Firefox profile folder is in a hidden location in AppData\Roaming.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.