Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Lost bookmarks/sync issues

  • 1 отговор
  • 1 има този проблем
  • 12 изгледи
  • Последен отговор от FredMcD

more options

Hi,

I did a fresh install of Firefox, but have lost all my bookmarks.... I downloaded Firefox for iOS and created an account, and synced up. My bookmarks were showing fine in it. In the meantime, the laptop got wiped and had a fresh clean Firefox install. Unfortunately I did not get a backup of my stuff (stupid, I know), but I did sync with iOS, thinking that would be enough. When I went to sync up the laptop Firefox to iOS, the password wouldn't work, so I reset it. I can now get into my account, but all of my bookmarks have disappeared. But they were there before :( And, when I look through my account, there are bits and pieces of URLs that I have visited in the past (way before any of this), so it's retained *some* knowledge. But it's like the password reset ate all my bookmarks or something...

Is there anything I can do to find my old bookmarks, if they had shown on iOS? Or will I have to start again from scratch?

Hi, I did a fresh install of Firefox, but have lost all my bookmarks.... I downloaded Firefox for iOS and created an account, and synced up. My bookmarks were showing fine in it. In the meantime, the laptop got wiped and had a fresh clean Firefox install. Unfortunately I did not get a backup of my stuff (stupid, I know), but I did sync with iOS, thinking that would be enough. When I went to sync up the laptop Firefox to iOS, the password wouldn't work, so I reset it. I can now get into my account, but all of my bookmarks have disappeared. But they were there before :( And, when I look through my account, there are bits and pieces of URLs that I have visited in the past (way before any of this), so it's retained *some* knowledge. But it's like the password reset ate all my bookmarks or something... Is there anything I can do to find my old bookmarks, if they had shown on iOS? Or will I have to start again from scratch?

Всички отговори (1)

more options

There are several things that this could be.

Did you do a refresh? Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


In installing a new Firefox, the original profile may have been not found by the installer, so a new profile was created.

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?