Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

How to convince thunderbird that something is NOT spam?

  • 6 отговора
  • 3 имат този проблем
  • 2 изгледи
  • Последен отговор от user01229325

more options

I get email from several reputable companies that are ALWAYS sent to my spam folder. I WANT TO HEAR FROM THESE FIRMS! How do I convince Thunderbird that the email is NOT spam? I have put the firms in my addressbook and it STILL goes to spam! There is a "junk " button, but not a "not spam" button!

I get email from several reputable companies that are ALWAYS sent to my spam folder. I WANT TO HEAR FROM THESE FIRMS! How do I convince Thunderbird that the email is NOT spam? I have put the firms in my addressbook and it STILL goes to spam! There is a "junk " button, but not a "not spam" button!

Всички отговори (6)

more options

theboxtop said

There is a "junk " button, but not a "not spam" button!

That is because Thunderbird does not mark messages as Spam. It does not use the word Spam or create Spam folders. It uses Junk controls and marks messages as Junk.

Your provider or your antivirus might use the word Spam..

more options

"Spam" is the word that _I_ use. How do I solve the problem? It happens with a number of businesses, all responding to gmail addresses.

more options

I think I told you. Fix your antivirus software or your providers Spam filter. It is NOT a Thunderbird problem!

more options
more options

I get the message 'Thunderbird thinks this message is spam'. If that's not a Thunderbird message I'd like to know what is!

more options

Thunderbird will give the message that it think a message is a SCAM. The original question was about Spam. The scam filter is either on or off. You cannot adjust it's settings.