Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

How to troubleshoot when logins do not synchronise after transfering Firefox for Android v54.0 from S6 to new S7, while history and bookmarks do sync?

  • 1 отговор
  • 8 имат този проблем
  • 20 изгледи
  • Последен отговор от chourmo51

more options

I am changing smartphone from s6 to s7. I use Firefox for Android v54.0 and use the sync functionality mainly for sync Login and Bookmarks with my PC Version (current 54.0) and other devices. After loging in with my sync account on new smartphone, the logins will not synchronize, even after i remove the option "use master password". History or Bookmarks did and still do sync with other devices. Would you please have any troubleshoot steps for me ?

I am changing smartphone from s6 to s7. I use Firefox for Android v54.0 and use the sync functionality mainly for sync Login and Bookmarks with my PC Version (current 54.0) and other devices. After loging in with my sync account on new smartphone, the logins will not synchronize, even after i remove the option "use master password". History or Bookmarks did and still do sync with other devices. Would you please have any troubleshoot steps for me ?

Избрано решение

OK. Today I did de-install Firefox for Android and reinstall it, connect Sync and now...logins were synx. So i assume the issue root cause has to do with the initial direct app transfer from S6 to S7 (per USB). KR.

Прочетете този отговор в контекста 👍 4

Всички отговори (1)

more options

Избрано решение

OK. Today I did de-install Firefox for Android and reinstall it, connect Sync and now...logins were synx. So i assume the issue root cause has to do with the initial direct app transfer from S6 to S7 (per USB). KR.