Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Firefox crashes

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от FredMcD

royalflushtodd
royalflushtodd
more options

Left Firefox open when leaving work. Arrived this morning and there was a crash pop-up on the screen. Normal websites were left open for work purposes. Crashes in safe mode and normal at startup. Below are all of the crash IDs from the attempts to restart it this morning.

Crash ID: bp-8bc4bd7e-c84f-4943-aa05-fd6a71170825 Crash ID: bp-ccbb43e0-021c-473c-9a89-332011170825 Crash ID: bp-52010934-cd9d-4d13-8241-638301170825 Crash ID: bp-3a31e073-fdc5-438c-9140-4544e1170825 Crash ID: bp-5b4963e5-6e77-4226-bb0d-951481170825 Crash ID: bp-752ee851-b06a-437e-91e9-64b711170825 Crash ID: bp-fb9beac3-0146-42a7-9077-a7a091170825 Crash ID: bp-7293ddb3-88c7-4a97-80f8-504001170825

Left Firefox open when leaving work. Arrived this morning and there was a crash pop-up on the screen. Normal websites were left open for work purposes. Crashes in safe mode and normal at startup. Below are all of the crash IDs from the attempts to restart it this morning. Crash ID: bp-8bc4bd7e-c84f-4943-aa05-fd6a71170825 Crash ID: bp-ccbb43e0-021c-473c-9a89-332011170825 Crash ID: bp-52010934-cd9d-4d13-8241-638301170825 Crash ID: bp-3a31e073-fdc5-438c-9140-4544e1170825 Crash ID: bp-5b4963e5-6e77-4226-bb0d-951481170825 Crash ID: bp-752ee851-b06a-437e-91e9-64b711170825 Crash ID: bp-fb9beac3-0146-42a7-9077-a7a091170825 Crash ID: bp-7293ddb3-88c7-4a97-80f8-504001170825

Всички отговори (2)

jayelbe
jayelbe
more options

Hi,

These crashes seems to be caused by WebRoot SecureAnywhere.

Are you able to disable WebRoot (or add Firefox to its whitelist)?

FredMcD
FredMcD
more options

The crash report shows; Product Firefox Release Channel release Version 55.0.2

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Update Firefox to the latest version 55.0.3

Променено на от FredMcD