Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Software Download has Caused a Firefox Hijack - help!

  • 2 отговора
  • 1 има този проблем
  • 8 изгледи
  • Последен отговор от Valkyrie

more options

I downloaded a codec and ended up with this. It's not a software download and I can't see how to get rid of it! Searches in this window take me to their preferred sites. Damned annoying! How do I get rid of it?

Cheers, Alex

I downloaded a codec and ended up with this. It's not a software download and I can't see how to get rid of it! Searches in this window take me to their preferred sites. Damned annoying! How do I get rid of it? Cheers, Alex
Прикачени екранни снимки

Всички отговори (2)

more options

Good for you to be on the alert, for that easyspeedtest.co is a browser hijjacker, which you of course will want to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions. When you find any : remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

Do the same in Windows' Control Panel => Programs.

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-search-heasyspeedtest-co/

more options

Thanks so much! That worked. I'm seriously fed up with how much care we have to take when downloading essential software. :( I used VirusTotal for the URL afterwards (stoopid me!) and there's no 'engine'. Weird.