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Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

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There is no "button" in the "reset-password" e-mail. What to try next?

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  • Последен отговор от ddtudoran

pwuser
pwuser
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I needed to re-set my password for Firefox Sync. But when the "password re-set" e-mail arrived, it instructed me to click a button, I would imagine to be able to validate my request. However, neither the original nor the second version of the e-mail that I requested had a button, nor did they have a link for me to copy & paste or click. How can I re-set my password in the absence of these options?

I needed to re-set my password for Firefox Sync. But when the "password re-set" e-mail arrived, it instructed me to click a button, I would imagine to be able to validate my request. However, neither the original nor the second version of the e-mail that I requested had a button, nor did they have a link for me to copy & paste or click. How can I re-set my password in the absence of these options?

Всички отговори (1)

ddtudoran
ddtudoran
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Hi pwuser

Hmm, that's strange. What does the reset password email say? Can you make a screenshot?