Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

unexpected error with sync when trying to sign in

  • 3 отговора
  • 8 имат този проблем
  • 1 изглед
  • Последен отговор от Jacceh

more options

Hi,

I've recently formatted my windows and tried to sign into firefox sync where all my bookmarks are saved and I keep encountering the "unexpected error" message. I've tried signing in on my phone and still get the same problem - I've also tried all the troubleshooting that was suggested in the forums and haven't found anything. I then tried to reset my password or even create a new account and I still get the same error.

The cloud service is also up and working.

Thanks in advance.

Hi, I've recently formatted my windows and tried to sign into firefox sync where all my bookmarks are saved and I keep encountering the "unexpected error" message. I've tried signing in on my phone and still get the same problem - I've also tried all the troubleshooting that was suggested in the forums and haven't found anything. I then tried to reset my password or even create a new account and I still get the same error. The cloud service is also up and working. Thanks in advance.

Избрано решение

Thanks for getting back to me, I was able to successfully login last night after waiting it out.

Cheers.

Прочетете този отговор в контекста 👍 0

Всички отговори (3)

more options

Hi,

Many users are reporting this the past few hours.

I will forward this to an Administrator - but please bear in mind that we're dealing with different time zones.

more options

Hi there,

Firefox Sync engineers fixed the issue that was reported in github. Please try again and it should work now!

Thank you for your patience!

more options

Избрано решение

Thanks for getting back to me, I was able to successfully login last night after waiting it out.

Cheers.