Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox 59.0.1 (non-user) reset and all data appears lost (Firefox can't find backups)

  • 1 отговор
  • 1 има този проблем
  • 5 изгледи
  • Последен отговор от FredMcD

more options

All settings, history, tabs, add-ons, etc. are default as if a new install. The upgrade history of Firefox remains. Latest: 3 of 4 files in default profile folder ysb3r7f8.default > sessionstore-backups > previous.jsonlz4, recovery.baklz4 & upgrade.jsonlz4-20180315233128 (written in Chinese text with some scattered blue & red characters). A similarly named and sized file, recovery.jsonlz4, is in English. (viewed contents with Notepad)

How to restore Firefox with 1of 2 found older backup folders and their contained files? Profile & Backup files Large 35 KB Chinese crashes/store.json.mozlz4 file: 潭䱺㑺0繟?ヿ≻≶ㄺ∬牣獡敨≳笺ㄢ摡㡤攴ⴵ㌹慦㐭㡦ⵡ㤹㌷㌭昰㤹摤慣㔵... d6elgczp.default-1511941882523/sessionstore-backups/ previous.jsonlz4 03/19/2018 11:34 PM recovery.baklz4 03/20/2018 7:36 PM recovery.jsonlz4 03/20/2018 7:36 PM upgrade.jsonlz4-20180206200532 2/7/2018 9:31 PM upgrade.jsonlz4-20180310025718 3/13/2018 9:50 PM upgrade.jsonlz4-20180315233128 3/16/2018 3:38 PM

Small 1 KB English crashes/store.json.mozlz4 file: mozLz40 8 ô?{"v":1,"crashes":{},"countsByDay? ð?rruptDate":null} 6j0bu831.default/sessionstore-backups/ previous.js 10/5/2017 8:07 PM previous.jsonlz4 11/27/2017 7:40 PM recovery.baklz4 11/28/2017 3:47 PM recovery.jsonlz4 11/28/2017 3:47 PM upgrade.js-20150122214805 10/5/2017 8:07 PM upgrade.jsonlz4-20170926190823 10/5/2017 9:50 PM upgrade.jsonlz4-20171024165158 10/26/2017 1:15 PM upgrade.jsonlz4-20171112125346 11/17/2017 8:58 PM

All settings, history, tabs, add-ons, etc. are default as if a new install. The upgrade history of Firefox remains. Latest: 3 of 4 files in default profile folder ysb3r7f8.default > sessionstore-backups > previous.jsonlz4, recovery.baklz4 & upgrade.jsonlz4-20180315233128 (written in Chinese text with some scattered blue & red characters). A similarly named and sized file, recovery.jsonlz4, is in English. (viewed contents with Notepad) How to restore Firefox with 1of 2 found older backup folders and their contained files? Profile & Backup files Large 35 KB Chinese crashes/store.json.mozlz4 file: 潭䱺㑺0繟ヿ≻≶ㄺ∬牣獡敨≳笺ㄢ摡㡤攴ⴵ㌹慦㐭㡦ⵡ㤹㌷㌭昰㤹摤慣㔵... d6elgczp.default-1511941882523/sessionstore-backups/ previous.jsonlz4 03/19/2018 11:34 PM recovery.baklz4 03/20/2018 7:36 PM recovery.jsonlz4 03/20/2018 7:36 PM upgrade.jsonlz4-20180206200532 2/7/2018 9:31 PM upgrade.jsonlz4-20180310025718 3/13/2018 9:50 PM upgrade.jsonlz4-20180315233128 3/16/2018 3:38 PM Small 1 KB English crashes/store.json.mozlz4 file: mozLz40 8 ô{"v":1,"crashes":{},"countsByDay ðrruptDate":null} 6j0bu831.default/sessionstore-backups/ previous.js 10/5/2017 8:07 PM previous.jsonlz4 11/27/2017 7:40 PM recovery.baklz4 11/28/2017 3:47 PM recovery.jsonlz4 11/28/2017 3:47 PM upgrade.js-20150122214805 10/5/2017 8:07 PM upgrade.jsonlz4-20170926190823 10/5/2017 9:50 PM upgrade.jsonlz4-20171024165158 10/26/2017 1:15 PM upgrade.jsonlz4-20171112125346 11/17/2017 8:58 PM

Всички отговори (1)

more options

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?