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Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

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I need to delete the gobbledegook which appears between the message and the header.

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Codes and letters and numbers appear in my header - Received by.....Arc message ARC Seal etc. I need to stop this and have a clear space and only necessary information in the header.

Codes and letters and numbers appear in my header - Received by.....Arc message ARC Seal etc. I need to stop this and have a clear space and only necessary information in the header.

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I think those must be the "full" message headers. The following is from a Sept. 2015 post. Could you check whether it's still applicable:

On Windows, tap the Alt key to display the menu bar if needed:

View > Headers

It sounds as though you have "Full" selected instead of "Normal". If you switch it to Normal, do messages look the way you want?