Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

All my pdfs, and email attachments, & some others, are opening as web pages, which I do not want.How do I stop this and convert all converted files back to pdf?

  • 3 отговора
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от WestEnd

more options

Every attachment in my email and many of my files in Windows Explorer are converting from Word or Excel or Powerpoint to a web page. Even when I print and scan them in, they open as a web page, regardless of the extension. I now have a lot of documents where I have lost my formatting, which for my Excel files is a disaster. Melinda Harper

Every attachment in my email and many of my files in Windows Explorer are converting from Word or Excel or Powerpoint to a web page. Even when I print and scan them in, they open as a web page, regardless of the extension. I now have a lot of documents where I have lost my formatting, which for my Excel files is a disaster. Melinda Harper

Избрано решение

Всички отговори (3)

more options

Hi Melinda, can you still get the original files from your email? It sounds as though they might not have saved in the correct format when you downloaded them the first time.

more options

Избрано решение

It was a setting in Adobe.

more options

mmharper said

It was a setting in Adobe.

Acrobat or which software version of adobe?