Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

My inbox emails have been deleted using a Bitdefender Utility programme; how can I recover and re-instal them?

  • 1 отговор
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от Toad-Hall

more options

I installed an 2018/9 copy of Bitdefender Total Security recently, and used their Utility section to tidy up files on my pc. The Utility listed Thunderbird items to delete( I don't know what was listed as I didn't take a note), which I then deleted. The Utility program then deleted all my inbox emails. Bitdefender emailed to say that I could use RECUVA to retrieve the deleted emails. I installed RECUVA, ran the program, and a Thunderbird emails.zip file.

Where do I copy this zip file within Thunderbird to see if these are the deleted emails?

I installed an 2018/9 copy of Bitdefender Total Security recently, and used their Utility section to tidy up files on my pc. The Utility listed Thunderbird items to delete( I don't know what was listed as I didn't take a note), which I then deleted. The Utility program then deleted all my inbox emails. Bitdefender emailed to say that I could use RECUVA to retrieve the deleted emails. I installed RECUVA, ran the program, and a Thunderbird emails.zip file. Where do I copy this zip file within Thunderbird to see if these are the deleted emails?

Всички отговори (1)

more options

Create folder on desktop call it eg: TBrecover Put zip file in that folder and then unzip the file to see contents. Post an image of what you see when the zip file is unzipped.