Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

I need help deleting an IMAP folder in Thunderbird

  • 2 отговора
  • 1 има този проблем
  • 20 изгледи
  • Последен отговор от samuelcrash

samuelcrash
samuelcrash
more options

I'm using 64bit Win 10 Professional, I have a duplicate folder which I cannot delete and cannot unsubscribe from on an IMAP account.

I attempted to follow the advice from a previous forum solution on the same topic, but the folder doesn't show in subscribe options so I can't uncheck it.

Steps I've taken with no success: 1) Directly delete it --> No Response 2) Compact it --> Received this message response "The current operation on <folder>> did not succeed. The mail server for account responded: 'Mailbox doesn't exist: Shipping Reference.Globegistics . APC (0.001 + 0.000 se...' " 3) Account Settings --> Manage folder Subscriptions --> [folder does not show here] 4) Server Settings --> Advanced --> show only subscribed folders is checked

Any assistance would be appreciated!

Thanks, Paul

I'm using 64bit Win 10 Professional, I have a duplicate folder which I cannot delete and cannot unsubscribe from on an IMAP account. I attempted to follow the advice from a previous forum solution on the same topic, but the folder doesn't show in subscribe options so I can't uncheck it. Steps I've taken with no success: 1) Directly delete it --> No Response 2) Compact it --> Received this message response "The current operation on <folder>> did not succeed. The mail server for account responded: 'Mailbox doesn't exist: Shipping Reference.Globegistics . APC (0.001 + 0.000 se...' " 3) Account Settings --> Manage folder Subscriptions --> [folder does not show here] 4) Server Settings --> Advanced --> show only subscribed folders is checked Any assistance would be appreciated! Thanks, Paul

Избрано решение

I ended up restarting my computer and that seemed to resolve the issue without safe mode. If I experience this again though, I'll definitely try that.

Thanks!

Прочетете този отговор в контекста 👍 0

Всички отговори (2)

christ1
christ1
  • Top 25 Contributor
more options

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

samuelcrash
samuelcrash Задаващият въпроса
more options

Избрано решение

I ended up restarting my computer and that seemed to resolve the issue without safe mode. If I experience this again though, I'll definitely try that.

Thanks!