Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Can't retrieve mail. Error: Cannot connect to server; the connection was refused

  • 5 отговора
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от christ1

more options

I'm new to Thunderbird. Yesterday it worked fine but today I get an error and can't retrieve any mail. I have TorBirdy and Enigmail addons and no other addons. I have a VPN and am on linux but no other firewalls or antivirus programs. I have two different email accounts on Thunderbird utilizing different servers and both get the same error.

Any help would be much appreciated.

Thank you!

I'm new to Thunderbird. Yesterday it worked fine but today I get an error and can't retrieve any mail. I have TorBirdy and Enigmail addons and no other addons. I have a VPN and am on linux but no other firewalls or antivirus programs. I have two different email accounts on Thunderbird utilizing different servers and both get the same error. Any help would be much appreciated. Thank you!

Всички отговори (5)

more options

I should have also mentioned that I have tried disconnecting the VPN and the error continued.

more options

Did you check with your email provider whether they have a problem?

more options

christ1 said

Did you check with your email provider whether they have a problem?

I did and they're both fine.

more options

I've tried starting Thunderbird in safe mode to no avail. As far as I know my distro doesn't have a safe mode to try but I haven't installed anything in the last day or so. I don't have a Windows machine to try safe made on.