Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Thunderbird marks email as junk but adaptive junk mail controls are disabled. How to fix?

  • 5 отговора
  • 4 имат този проблем
  • 2 изгледи
  • Последен отговор от queshaw

more options

Thunderbird is marking email as junk, specifically, email from myself sent from an email alias. So, effectively, any email I send is marked as junk. I've been marking it as "not junk" over and over, for a long time.

How can I stop this? I have "enable junk mail controls for this account" unchecked.

Thunderbird is marking email as junk, specifically, email from myself sent from an email alias. So, effectively, any email I send is marked as junk. I've been marking it as "not junk" over and over, for a long time. How can I stop this? I have "enable junk mail controls for this account" unchecked.

Избрано решение

You need to whitelist the adress/domain on your mailserver.

Прочетете този отговор в контекста 👍 1

Всички отговори (5)

more options

Избрано решение

You need to whitelist the adress/domain on your mailserver.

more options

It's either my webmail mail server or a mailing list mail server. Neither has a whitelist function. So, I'm contacting their support. Thanks.

more options

So how do I fix? My friends emails always go to junk mail and I don't know how to prevent this in Thunderbird.

more options

So how do I fix? My friends emails always go to junk mail and I don't know how to prevent this in Thunderbird.

more options

If your friend has "enable junk mail controls for this account" checked, uncheck it (in properties, w hich you get to by right-clicking the account name).

If it is unchecked, and it is not your friend's email that is being marked as junk, and it is email being received by your friend's webmail provider (e.g. startmail, hushmail, etc.), and if the webmail provider has a whitelist, whitelist the emails being marked as junk.

If it is your friends email that is being marked as junk and your friend is using a webmail provider, your friend might be experiencing my problem, which is that either my webmail provider or a mailing list is marking my emails as junk. I still haven't gotten an answer from either of them. The webmail provider at least responded and is investigating.

Променено на от queshaw