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Reset my phone to factory settings and forgot to turn off my 2fa and to backup my security code! Any solutions?

  • 1 отговор
  • 1 има този проблем
  • 6 изгледи
  • Последен отговор от dark.nougat

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Hello there, as per the title says,I've forgot to turn of my 2 factor authenticator of my mozilla firefox and now cannot sign in and turn back my firefox sync to work again. Any suggestions how can I get any help? The sync is still working on my personal laptop and I can confirm literally anything, just forgot turn it off and now cannot log in.

Hello there, as per the title says,I've forgot to turn of my 2 factor authenticator of my mozilla firefox and now cannot sign in and turn back my firefox sync to work again. Any suggestions how can I get any help? The sync is still working on my personal laptop and I can confirm literally anything, just forgot turn it off and now cannot log in.

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Hello there!

Before we get started, do you have the recovery codes you had saved the first time you set up 2fa?

If you have, you can still log in.

"Download or print the recovery codes and keep them in a safe place in case you lose access to your authentication application."