Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Can't get Juno account password authorized for Thunderbird emails

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от RebaC

more options

Hi, I had my juno account working great thru T-bird, but had to change Juno's password, - - and now I can no longer receive emails from Juno into T-bird, - - even though I've even deleted and recreated the Juno acct. in T-bird and repeatedly CAREFULLY typing in the new password which does work direct thru my internet Juno account, but no longer thru Thunderbird. If I contact Juno of this they very well might suggest that I first contact Mozilla T-bird, which is what I'm doing now. Someone, = please help me with this problem soon as possible, - - THANKS !

Hi, I had my juno account working great thru T-bird, but had to change Juno's password, - - and now I can no longer receive emails from Juno into T-bird, - - even though I've even deleted and recreated the Juno acct. in T-bird and repeatedly CAREFULLY typing in the new password which does work direct thru my internet Juno account, but no longer thru Thunderbird. If I contact Juno of this they very well might suggest that I first contact Mozilla T-bird, which is what I'm doing now. Someone, = please help me with this problem soon as possible, - - THANKS !

Всички отговори (2)

more options

Do you have an anti virus? Does it have some sort of password vault or protection feature? Usually problem following a web based password change come back to anti virus product being overly helpful or protecting you from yourself.

more options

Thanks for that kind consideration, Matt, - - I do use AVG anti-virus protection, - - but so far haven't seen any indication of it having a problem this way.

But what has helped out, at least for the past few days, is that in Thunderbird's account settings I changed the account's "encrypted" password to "normal" password,

(the same way Outlook has it set up in my account with them) - - and this change has been allowing my changed password on Juno to be recognized by my Thunderbird account,

which has now been receiving Juno's emails. Hurray for that, - - and because I knew Juno would need to know that I had changed from encrypted to normal on my password,

I did let them know about this, - - but no tech rep has responded for seeing any problem. . . . In my online research I was told that encrypted is not really necessary anymore to the incoming and outgoing server ports that have the STARTL or SSL/TLS protection. . . All has been working great, so I hope Juno finds no problem with this, - - and when I get time I plan to submit that remedy of changing password encrypt to normal for others to consider trying.

 Thanks so much again, Matt, ~  wishing U the best, ~  Becky C.