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Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

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Send OTP via SMS instead app

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от Viet Vu

Viet Vu
Viet Vu
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I have enabled OTP for my account. Sadly it's used Google Authenticator and this app be removed from my phone.

Just wonder how can i do in this case ? Can we send OTP via SMS instead ( at least for this case )

Yes, i can use another account but it's not good option.

Any documents for verifying i can provide as well .

Thank you, Viet Vu

I have enabled OTP for my account. Sadly it's used Google Authenticator and this app be removed from my phone. Just wonder how can i do in this case ? Can we send OTP via SMS instead ( at least for this case ) Yes, i can use another account but it's not good option. Any documents for verifying i can provide as well . Thank you, Viet Vu

Всички отговори (2)

cor-el
cor-el
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Didn't you save the recovery codes?

Without an app or extension that generates the 6-digit TOTP code you won't be able to access this account and and you will have to create a new account with a different email address.

Viet Vu
Viet Vu Задаващият въпроса
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Hi there No, i don't save any backup code ( i don't think it's safe - anyone can take that ). Yes i know i can create new account with different email but ... it's not happy. Because i want to use one email for crossing platform: Google / Apple / Firefox etc ...

If possible FF can help me "delete" my old account. It's fine for me. So i can re-use it . No data saved on that account at all.

Thank you, Viet Vu