Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Update firefox

more options

"Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

"Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

Избрано решение

Hi aepsarpudin11, your Firefox identified itself as version 45, which is quite ancient now.

Since your Firefox could be misidentifying itself, could you double-check the version listed on the Troubleshooting Information page? Either:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Then check the first table on the page:

  • What is listed for Version ?
  • What is listed for Update Channel ?

See also: Update Firefox to the latest release

Прочетете този отговор в контекста 👍 0

Всички отговори (1)

more options

Избрано решение

Hi aepsarpudin11, your Firefox identified itself as version 45, which is quite ancient now.

Since your Firefox could be misidentifying itself, could you double-check the version listed on the Troubleshooting Information page? Either:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Then check the first table on the page:

  • What is listed for Version ?
  • What is listed for Update Channel ?

See also: Update Firefox to the latest release