Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I get a "Close Thunderbird" message when I open the app

  • 3 отговора
  • 4 имат този проблем
  • 2 изгледи
  • Последен отговор от sfhowes

more options

When I open Thunderbird I get the error message "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window." I cant see an older Thunderbird process to close, and Thunderbird is actually working fine. If I click the close button Thunderbird closes and re-opens

When I open Thunderbird I get the error message "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window." I cant see an older Thunderbird process to close, and Thunderbird is actually working fine. If I click the close button Thunderbird closes and re-opens

Всички отговори (3)

more options

I have a similar problem, but TB does not work at all. My Thunderbird app has gotten corrupted. I get the message"Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window." clicking on the close button does nothing, in a moment I get the same message back. I tried deleting Thunderbird and re-installing - no change, i still get the message. Even after shutting done several times and even pulling the power after shutting down. How can I get my Thunderbird back?

more options

Did you delete the lock file as explained in the kb article?

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file