Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Office for Web not supported since update to latest version of Firefox.

  • 3 отговора
  • 1 има този проблем
  • 4 изгледи
  • Последен отговор от Dunno

Steve Goldin
Steve Goldin
more options

Attempting to enable Excel from within Dropbox yields this message: "Office for the web isn't supported on this browser. Try opening this doc on a different browser, such as Google Chrome." I was able to edit Excel files in the Firefox browser previously.

Attempting to enable Excel from within Dropbox yields this message: "Office for the web isn't supported on this browser. Try opening this doc on a different browser, such as Google Chrome." I was able to edit Excel files in the Firefox browser previously.

Всички отговори (3)

McCoy
McCoy
more options

Hello Steve Goldin,

Same problem here :

https://support.mozilla.org/en-US/questions/1282126

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I started looking at how Dropbox works with Office Online, and ran into a permission screen where I need to allow Office to access Dropbox folders. A screenshot of that is attached. Do you get that, or did you already approve that?

This permission is saved on the Connected Apps list (https://www.dropbox.com/account/connected_apps), which is illustrated in the second screenshot.

After giving permission, nothing seemed to happen so I repeated using the Open menu and then got a new tab where I had to make the document writeable (third screenshot), a prompt about making this the default action (fourth screenshot -- selected not now), and finally I was able to edit (fifth screenshot).

I assume Excel works similarly but I tested with Word first since I already had that file in there. Does Word work on your Dropbox, or same issue?

Dunno
Dunno
more options

jscher2000 said

I started looking at how Dropbox works with Office Online, and ran into a permission screen where I need to allow Office to access Dropbox folders. A screenshot of that is attached. Do you get that, or did you already approve that? This permission is saved on the Connected Apps list (https://www.dropbox.com/account/connected_apps), which is illustrated in the second screenshot. After giving permission, nothing seemed to happen so I repeated using the Open menu and then got a new tab where I had to make the document writeable (third screenshot), a prompt about making this the default action (fourth screenshot -- selected not now), and finally I was able to edit (fifth screenshot). I assume Excel works similarly but I tested with Word first since I already had that file in there. Does Word work on your Dropbox, or same issue?

Hi jscher2000,

Thanks for help. I have already approved the permission screen around 6 months ago - so did my colleagues and to be honest I has worked fine for us until this week. My Microsoft account has also full permissions to Dropbox. It's interesting, that it works on your device. :/