Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Thunderbird won't run after Firefox update

  • 2 отговора
  • 1 има този проблем
  • 28 изгледи
  • Последен отговор от Archie

Archie
Archie
more options

After Firefox update to version 74.0 (64 bit) attempting to open Thunderbird results in "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible".

After Firefox update to version 74.0 (64 bit) attempting to open Thunderbird results in "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible".

Всички отговори (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Interesting, does it continue if you do a re install?

Archie
Archie Задаващият въпроса
more options

Hi Matt, I assume you refer to a reinstall of Firefox? If so how does this help Thunderbird recover profiles?

NB I have found Thunderbird profiles - if these a re the missing ones - what to do next.

I have been using both Thunderbird and Firefox for many years and never encountered such a problem.

Best regards Graham