Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I appear to have something blocking my download of messages to my inbox; only the same piece of spam gets downloaded. The real mail does not.

  • 2 отговора
  • 1 има този проблем
  • 4 изгледи
  • Последен отговор от elook01

more options

Is there some malware I need to remove from my Thunderbird? And if I have to delete my account, can I first save my messages and folders in it?

Is there some malware I need to remove from my Thunderbird? And if I have to delete my account, can I first save my messages and folders in it?

Избрано решение

Go to your providers webmail site and delete the problem message. Then see if your mail downloads. No one can diagnose your computer for malware remotely.

Прочетете този отговор в контекста 👍 1

Всички отговори (2)

more options

Избрано решение

Go to your providers webmail site and delete the problem message. Then see if your mail downloads. No one can diagnose your computer for malware remotely.

more options

Dear Truman,

Spot on! I used the simple search function with the message's purported sender's name and a couple of messages that were alike showed. I missed them earlier because they were from some time back, about a year or more ago. After they were deleted, everything works (downloads to Thunderbird normally) again!

Thank you sir, elook01