Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Uninstalled then reinstalled TB. Cannot log into ISP.

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от sfhowes

sluchuck
sluchuck
more options

Running Windows 10. About a week ago, TB stopped logging into ISP (Verizon Yahoo). Got TB messages to the effect that my login parameters were wrong. I verified Server Settings and Password with ISP. Tried many suggestions found online. In desperation I uninstalled and reinstalled TB (wish I hadn't). Used uninstall wizard but found filename "Thunderbird" scattered in multiple folders, some protected files I could not delete. Deleted those I could. Tried to get a clean Reinstall. Reinstalled and verified Server Settings again. I try to download email by click on "Get Messages." Receive message in lower left hand corner: "NAME.verizon.net: Host contacted, sending login information..." It times out, then I receive the following errors: "Error with account NAME.verizon.net" and "Sending of password for user NAME did not succeed. Mail server pop.mail.yahoo.com responded: Server error - Please try again later." The password recorded in "Saved Passwords/Saved Logins" is correct. I tried playing with parameters like Authentication Method, POP/IMAP, etc. No joy.

Running Windows 10. About a week ago, TB stopped logging into ISP (Verizon Yahoo). Got TB messages to the effect that my login parameters were wrong. I verified Server Settings and Password with ISP. Tried many suggestions found online. In desperation I uninstalled and reinstalled TB (wish I hadn't). Used uninstall wizard but found filename "Thunderbird" scattered in multiple folders, some protected files I could not delete. Deleted those I could. Tried to get a clean Reinstall. Reinstalled and verified Server Settings again. I try to download email by click on "Get Messages." Receive message in lower left hand corner: "NAME.verizon.net: Host contacted, sending login information..." It times out, then I receive the following errors: "Error with account NAME.verizon.net" and "Sending of password for user NAME did not succeed. Mail server pop.mail.yahoo.com responded: Server error - Please try again later." The password recorded in "Saved Passwords/Saved Logins" is correct. I tried playing with parameters like Authentication Method, POP/IMAP, etc. No joy.

Избрано решение

  1. Are you talking about one or two email accounts? Verizon and Yahoo? Or are they the same account (not familiar with these email providers)
  2. Can you log into the web mail services of your email provider using a web browsers?
  3. Is it possible that your email provider enabled a restriction? For example for Gmail, one has to allow "less secure applications" for thunderbird to be able to connect.
Прочетете този отговор в контекста 👍 0

Всички отговори (2)

TB2
TB2
more options

Избрано решение

  1. Are you talking about one or two email accounts? Verizon and Yahoo? Or are they the same account (not familiar with these email providers)
  2. Can you log into the web mail services of your email provider using a web browsers?
  3. Is it possible that your email provider enabled a restriction? For example for Gmail, one has to allow "less secure applications" for thunderbird to be able to connect.
sfhowes
sfhowes
  • Top 10 Contributor
more options

See this discussion on Verizon/Yahoo:

https://support.mozilla.org/en-US/questions/1282410#answer-1299175