Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Changes not saved after creating a profile.

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от cor-el

more options

After creating a profile, this message pops up, "Changes not saved, An unexpected error has prevented your changes from being saved". Then gives me the option to exit and restart firefox. Everytime, I restart the firefox and create new profile, the same thing will happen.

After creating a profile, this message pops up, "Changes not saved, An unexpected error has prevented your changes from being saved". Then gives me the option to exit and restart firefox. Everytime, I restart the firefox and create new profile, the same thing will happen.
Прикачени екранни снимки

Всички отговори (2)

more options

hello maria,

1. Open your profile folder: Click the menu button , click Help and select Troubleshooting Information.

2. Goto Give Firefox a tune up click Firefox Refresh. < Refresh Firefox

[https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page...]

3. Restart computer.

Thank you!

more options

Maybe check for write permissions and owner related issues for files and folders in the locations used for profiles.

You can find the profiles.ini file in this hidden location:

  • Mac: ~/Library/Application Support/Firefox/

Firefox uses two locations for the Firefox profile folder.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • ~/Library/Application Support/Firefox/Profiles/<profile>/

Location used for the disk cache and other temporary files (Local Directory on about:profiles).

  • ~/Library/Caches/Firefox/Profiles/